2.1 Careful handling of personal data is of great importance to Heinosoft. With regard to the processing of personal data, Heinosoft acts in accordance with applicable laws and regulations.
2.2 Heinosoft handles personal data with care and treats it confidentially.
2.3 Heinosoft collects personal data from the data subject when the data subject has provided this personal data to Heinosoft (via the website) or when the data subject visits the website or has contacted Heinosoft by telephone or e-mail.
2.4 Heinosoft collects and processes the following personal data:
2.5 Heinosoft does not process any special personal data of those involved.
2.6 The website and/or service does not intend to collect data about data subjects who are younger than 16 years old. Unless they have permission from parents or guardian. However, Heinosoft cannot check whether a data subject is older than 16. Heinosoft therefore advises parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If the data subject is convinced that Heinosoft has collected personal data about a minor without this consent, the data subject should contact Heinosoft using the contact details included in Article 12.1 and Heinosoft will terminate the processing and delete the personal data.
3.1 The basis of the processing of the personal data is the execution of the agreement or, at the request of the data subject, the taking of pre-contractual measures. In the case of profiling, this is the consent of the data subject.
3.2 Heinosoft collects and processes the personal data for the following purposes:
3.3 The provision of the name, address, telephone number and e-mail address of the data subject is a contractual obligation. No agreement can be concluded without the name, address, telephone number and e-mail address.
3.4 Heinosoft will not store the personal data for longer than is strictly necessary to achieve the goals, as described in Article 3.2, for which the personal data is processed.
3.5 Heinosoft only processes the personal data that are minimally necessary for the existing purposes. Heinosoft strives for minimal data processing.
3.6 Heinosoft will not process the personal data for purposes other than those described above.
4.1 Profiling is only performed if the data subject has given permission to Heinosoft. This consent can be withdrawn by the data subject at any time.
4.2 The purpose of profiling is:
4.3 Profiling can take place through a combination of the data provided by the data subject when creating an account and data originating from different cookies.
4.4 For profiling purposes, the following data may be processed by Heinosoft:
5.1 Newsletters are only sent to the data subject if the data subject has given Heinosoft explicit unambiguous consent for this. The data subject can unsubscribe from newsletters at any time, see Article6.
5.2 Heinosoft will not approach the data subject for direct marketing purposes if the data subject has not given permission for this.
6.1 The data subject can unsubscribe from newsletters in the following ways:
6.2 In every newsletter sent to the data subject, a link is included with which the data subject can unsubscribe from the newsletters.
7.1 Heinosoft will remove personal data from its systems without undue delay, among other things if:
7.2 Heinosoft is not obliged to delete personal data if there is one of the situations described in the law where the “right to be forgotten” does not apply.
8.1 Heinosoft will not provide the personal data of the data subject to third parties until:
8.2 The data subject can withdraw his consent to provide personal data to third parties at any time.
9.1 On request, Heinosoft grants the data subject access to all personal data that Heinosoft keeps about him and Heinosoft provides the data subject free of charge with a copy of this data in such a form so that the data subject can provide the personal data to a third party.
9.2 Heinosoft offers the data subject the opportunity to have any incorrect data that Heinosoft keeps of him corrected or removed free of charge.
9.3 The request for access, change or deletion of data can be submitted to Heinosoft in writing or via e-mail, see article 12.1 for Heinosoft’s contact details. Heinosoft will respond to such a request as soon as possible and in any case within 4 weeks.
10.1 The data subject can object to the processing of his personal data at Heinosoft if he has a good reason for this in view of his specific situation. After Heinosoft has received the objection from the data subject, Heinosoft will stop processing the personal data of the data subject, unless Heinosoft has legitimate interests in the processing of personal data that outweigh the interests of the data subject.
11.1 If a request has been submitted by the data subject in connection with adjusting, supplementing or deleting his personal data or an objection has been submitted with regard to the processing of his personal data and the processing, processing and execution of this request or objection takes some time, the data subject can request Heinosoft to limit the processing of his personal data.
12.1 For questions about the way in which Heinosoft processes personal data, the withdrawal of permission in connection with this. the processing of personal data, access to personal data that Heinosoft processes of the data subject, request for a copy of his personal data, the request to change or delete his personal data, the request to restrict the processing of his personal data or to lodge an objection against the processing of his personal data, the data subject can contact Heinosoft via the contact details below.
12.2 If Heinosoft, at the request of the data subject, corrects, supplements or deletes personal data of the data subject or terminates or restricts the processing of the personal data or has processed a withdrawn consent, Heinosoft will inform the data subject.
13.1 To prevent access to personal data by unauthorized persons, loss, theft and unlawful use of personal data, Heinosoft has taken various security measures, including measures against unauthorized access, use, alteration, unlawful and accidental destruction and accidental loss of personal data.
13.2 Heinosoft takes the following security measures:
16.1 If a security incident has occurred at Heinosoft in which personal data of a sensitive nature have been leaked or as a result of which there is a serious adverse effect on the protection of the processed personal data for any other reason, Heinosoft will, if possible, within 72 hours after the discovery of the report the data breach to the Dutch Data Protection Authority and act in accordance with the Data Breach Reporting Policy Rules of the Dutch Data Protection Authority.
16.2 If there is a data breach at Heinosoft that has unfavorable consequences for the privacy of the data subject, Heinosoft will immediately inform the data subject.
17.1 Heinosoft uses functional, analytical and tracking cookies.
17.2 A cookie is a small text file that is stored in the browser of the data subject’s device when you first visit the website.
17.3 Heinosoft only places tracking cookies if the person concerned has given permission for the placement of tracking cookies prior to visiting the website. Before the data subject has given permission for tracking cookies, only functional and analytical cookies will be placed that have no consequences for the privacy of the data subject.
17.4 The data subject can opt out of cookies by setting his internet browser in such a way that it no longer stores cookies. In addition, the data subject can also delete all information previously stored via the settings of his browser. The data subject can find more information about switching on and off and deleting cookies in the instructions and/or using the Help function of his browser. Functional cookies are necessary for the correct functioning of a website. If the data subject deletes functional cookies, this may have consequences for the correct functioning of the website and Heinosoft may not be able to provide its service or not properly.
17.5 Types of cookies and purposes:
|The party placing the cookie||The type of cookie||The purpose for which the cookie is placed|
|Heinosoft||Functional cookie||Functional cookies ensure that the website functions properly. These cookies are used, for example, so that the data subject can log in to the website.
Functional cookies allow the website to recognize the data subject when the data subject visits the website again. This is useful so that the person concerned does not have to log in to the website every time a new website visits.
|Heinosoft for the use of Google Analytics||Analytical cookie||By using analytical cookies, Heinosoft can see how the data subject uses the website and Heinosoft can improve the website on that basis.
Analytical cookies are not shared with third parties, are not used by third parties and are not linked to the name or email address of the data subject. Heinosoft has set up Google Analytics in such a way that visitors to the website remain anonymous.
|Heinosoft||Tracking cookie||Carrying out marketing analyzes and carrying out personalized marketing.|